For Banks

IT SERVICE Retail&Banking company develops and realizes complex decisions for trade and service organization:

Complex supply, installation and introduction of bank an office equipment for branches and mini-offices of the banks;
Automation of cashiers’ working places;
Automation of Cash management process.

Equipment:

ADMs with following functions: acceptance, detection, recalculation, sorting and handling of the notes;
ATMs with following functions: acceptance/delivery, service payments, checks and reports printing;
ATM-recyclers H68NL and H68N with closed cash circulation function decrease needs in notes collection;
Self-service terminal with function of cash and non-cash payments and, besides, it provies with informational and advertising services.
POS-systems: terminals and peripheral equipment for cashier’ working places equipage.

IT SERVICE Retail&Banking company realizes complex decisions for banking, retail and postal spheres including:

Consulting, development and support of the project;
Development and modernization of Software;
Supply and installation of equipment;
Technical service.

Within the limits of complex projects IT SERVICE Retail&Banking carries out selection, delivery and introduction of the equipment which is not included into the standard program of deliveries.

Consulting, development and support of the project

Audit of business processes of the customer, gathering and ordering of requirements , objects inspection , preparation of the documentation with the detailed description of business processes;
Estimation of business processes of the customer, preparation of recommendations about activity optimization;
Development of the detailed planned schedule of the project, calculation of requirement for a manpower, selection of the equipment and Software, the project feasibility report;
Planned schedule execution, localization and customization of existing decisions under the needs of the customer, delivery and introduction of the equipment and Software.

Development and modernization of Software

Formation of requirements and the technical project, software working out under the technical project of the customer;
Completion of the maintained software on request of the customer;
Integration of the developed program modules into automation systems, integration of the software of front-office with the back-office software;

Supply and installation of the equipment

Carrying out preselling preparation of the equipment with realization of testing and adjustment applied Software;
Realization of equipment installation on a place of operation with connection of cable systems and Software installation ;
Testing on an installation site and commissioning of the equipment and Software;
Presence of the representative of the company during the commissioning of the equipment.

Technical service

Examination of an IT infrastructure and granting of recommendations about optimization of working capacity of the equipment and Software;
Carrying out preventive works, diagnostics of equipment’s technical condition;
Carrying out of guarantee and postguarantee repair; granting the equipment for the period of repair carrying out;
Installation, working capacity restoration, management of software releases.