IT ServiceThe proven experience of the implemented projects confirms high efficiency of the solutions provided by IT SERVICE Retail&Banking. The core customers list includes such companies as Russian Post, Sberbank of Russia, SviazBank Joint-Stock Commercial Bank OJSC, Russian Standard Bank, METRO Cash & Carry, Real,-, Daily Foods, CASTORAMA, DECATHLON, Sportmaster, Aeroflot — Russian Airlines, INKAKHRAN non-banking credit organization, and GTK Russia.
Completed projects
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IT SERVICE Retail&Banking has installed bank and trade equipment at “Russian Post” offices within post business process automation project. There were over 40 000 fiskal printers, 1 800 ATMs, more than 44 000 weight measuring devices, over 40 000 bar-code scanners as well as banknotes validation devices and banknote and coin counters devices installed. Company specialists has done a huge job testing and integrating ATMs into the post office IT structure. There were 5 000 post-cash desks installed to automate the post office operator workplaces. International Post Office automation project has been finished. IT SERVICE Retail&Banking has concluded the contract with Moscow Federal Post Service Department for cashier equipment and peripherals service.
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Since 2005 IT SERVICE Retail&Banking has been executing the project for cash desk area full scale equipment delivery and installation at Metro Group stores. The project included installation and service of the following equipment: fiskal printers PRIM-88TK and PRIM-08TK, BEETLE terminals and peripherals (cash boxes, displays, bar code scanners, telecommunication equipment). IT SERVICE Retail&Banking is service partner for 39 METRO Cash & Carry stores, 10 real,- supermarkets and 31 MediaMarkt shops.
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IT SERVICE Retail&Banking has completed the project for 133 OJSC “Sviaz-Bank” mini-office. There were ATM’s, coin/banknote counters, false banknote detectors, vacuum packing machines, banknote sorters, pin-pads, safes, deposit safe boxes and PC’s supplied and installed. IT SERVICE Retail&Banking specialists adopted the installed equipment for bank processing needs.
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IT SERVICE Retail&Banking has completed the IT support project for newly opening 80 Х5 Retail Group shops in 2010. The IT support project consisted of installation and set up of the software, installation and deinstallation of equipment, start up of the hardware and software kit as well as testing of cash desk functions and technical support including quick service case reaction for software and hardware based problems.
The Russian Post includes 86 branches, and about 42,000 postal establishments within the Russian Federation including all cities and rural settlements. The Russian Post offers over 80 postal, financial, informational, communicational and other services to its clients.
Since 2005 IT SERVICE Retail&Banking Company has been working with the Russian Post in introduction of the innovative self-service technologies in the postal establishments all over Russia, and well as it is supplying a wide range of the up-to-date IT-equipment designed to automate workplaces of the postal departments’ operators and to considerably increase clients service-efficiency.
METRO GROUP is one of the largest retailing companies in the world. In 2010 sales volume of the METRO GROUP raised to 67 billion Euros. The Holding is represented by 2,100 outlets wich has over 290,000 employees in 33 countries worldwide.
IT SERVICE Retail&Banking Company has been cooperating with the METRO GROUP since 2005 within the cash register equipment supply and maintenance services. Currently, IT SERVICE Retail&Banking provides maintenance services for 39 trade centers of the METRO Cash & Carry Group, 10 real,- hypermarkets and 31 MediaMarkt stores.
The Russian Standard Bank CJSC is one of the largest national financial institutions of federal significance. The Bank implements various credit programs for the people in more than 1,200 cities all over the country. Number of the Bank clients exceeded 23 million people, and the total volume of the loans issued to the population is over 30 billion US dollars.
In 2010 IT SERVICE Retail&Banking Company and the Russian Standard Bank signed the contract for cash-recycling ATMs delivery.
Brinks officially entered the Russian Market in 2008. During these years Russian Brinks companies joined the list of the core participants of the market of valuables transportation and CIT (Cash In Transit) services. Brinks, Incorporated is a global leader in services related to the safe transportation and cash handling for banks, retail companies, governments, and jewelers. The Brinks structure comprises about 900 establishments, 10,000 special-purpose vehicles, and 60,000 employees in over 110 countries within six continents. IT SERVICE Retail&Banking Company was chosen to provide technological support to the group of Brinks companies in Russia within the cash handling management services provision.
